Owner FAQ
Answers to Frequently Asked Property Owner Questions
What makes you different from other Property Management Companies?
We are a lot different from the average property management company. Our focus is to maximize your return on investment, and we manage our client properties just like we would our own. We stand behind our service — with eviction cost coverage, pet damage protection, no long-term contracts, and no early termination fees.
How quickly can you get my property leased?
Timeline depends on competition, seasonality, property condition, and pricing. We focus on strong marketing to generate multiple applications quickly, so we can identify a qualified tenant fast.
How do you price my property?
We do an exhaustive analysis of comparable properties in your market and price your home accordingly, balancing maximizing rental income with minimizing vacancy time.
What if my tenant doesn't pay?
We're confident in our tenant screening process. For placements that fail to pay, Golfi covers eviction costs up to $1,000.
Are there fees if I sell the property?
No fees for sales to non-referred buyers. No early termination charges. Sales agent commissions apply only if you list separately.
Is there an early termination fee?
No fees required. Owners can terminate with 30-day notice without any buyout obligations.
Do I have to allow pets?
It's not required, but it's recommended for faster leasing and a larger applicant pool. Pet damage is guaranteed up to $1,000.
Can I pick my tenant from the applications?
No. Tenant selection has to follow the Ontario Human Rights Code, so we choose tenants based on objective criteria: rental history, income, employment, credit, eviction history and payment history.
When can I expect to be paid the rent each month?
We pay owners on or before the 15th of each month.
When will I receive an income and expense statement?
Monthly statements are provided showing rent and expenses. An annual report and tax documentation are issued at year-end.
Do I pay fees when the property is vacant?
No fees during vacancy. Our fee is based on the rental income.
Do you mark up repairs and maintenance?
No markups applied. Our invoices pass through — you're billed exactly what we're billed from the vendor.
Do you take care of lawn maintenance?
This is the tenant's responsibility by default. If neglected, we arrange service and bill the tenant. Premium maintenance is available on request.
Still have questions? We're happy to walk you through it.